Privacy Policy

1. Introduction

TrustiBet is committed to providing a secure, transparent and responsible gaming experience. By creating an account or using our website, you acknowledge that you have read and understood this Privacy Policy. Your personal information is collected only for legitimate business purposes including account management, payment processing, security verification and compliance with applicable laws.

Your privacy is important to us and we never sell your personal information to third parties. We process your data only when necessary to provide our services or comply with legal obligations.

2. Information We Collect

When you register or use TrustiBet, we may collect the following categories of information:

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Country of Residence
• Profile Photograph (if uploaded)
• Government-issued Identification Documents submitted for KYC verification.
• Wallet balance, deposits, withdrawals and transaction history.
• Referral information and promotional activity.
• Device information including browser type, operating system and IP address.
• Login history, activity logs and security events.

3. How We Use Your Information

The information collected is used only to provide and improve our services. Specifically, we use your information to:

• Create and manage your account.
• Verify your identity through KYC procedures.
• Process deposits, withdrawals and prize payments.
• Detect fraud, suspicious activities and unauthorized access.
• Provide customer support.
• Send important account notifications.
• Improve website performance and user experience.
• Comply with legal and regulatory obligations.

4. KYC & Identity Verification

To maintain a secure gaming environment and prevent fraud, TrustiBet may require users to complete Know Your Customer (KYC) verification before certain account features become available. Users may be asked to submit government-issued identification documents along with a recent selfie for identity verification.

Failure to complete KYC verification may result in temporary restrictions on deposits, withdrawals or prize claims until verification is successfully completed.

7. Data Security

We implement appropriate administrative, technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration or destruction.

Although we take every reasonable precaution to safeguard your information, no internet transmission or electronic storage method can be guaranteed to be completely secure. Users are encouraged to protect their login credentials and immediately notify us if they suspect unauthorized access to their account.

8. Information Sharing

TrustiBet does not sell, rent or trade your personal information to third parties. Your information may only be shared when necessary with trusted service providers involved in payment processing, identity verification, fraud prevention, technical infrastructure or when required by applicable law or legal authorities.

9. Your Rights

Depending on applicable laws and regulations, you may have the right to access, update or request deletion of your personal information. You may also request correction of inaccurate information or contact our support team regarding questions about how your information is processed.

Certain information may be retained where required for fraud prevention, financial reporting, dispute resolution or legal compliance.

10. Responsible Gaming

TrustiBet promotes responsible gaming. Our platform is intended only for eligible adults. We encourage users to play responsibly and within their financial limits. If you believe your gaming activity is becoming difficult to control, please consider taking a break or contacting our support team for assistance.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or security practices. Updated versions will be published on this page together with the revised "Last Updated" date. Continued use of TrustiBet after any changes indicates your acceptance of the revised Privacy Policy.